Everything your business runs on. In one system.
90+ features across sales, billing, operations, people and marketing. Your proposal confirms which ones your package includes.
Example product screens - sample data
Leads go cold.
Tuesday, 4:12 pm. A quote request lands in a shared inbox. Everyone assumes someone else has it. She buys from a competitor on Wednesday.
RUENGINE assigns every lead the moment it lands and keeps it in front of the rep until it closes.
Sales & CRM15 features
Leads & pipeline
Drag leads across a board; every enquiry gets an owner and a next step.
Lead capture & web forms
Build forms for your website; new enquiries land straight in the CRM.
Customers & contacts
Every customer, contact, note and file in one place.
Proposals
Send branded proposals customers can view and accept online.
Estimates & quotes
Send in minutes; accepted estimates turn into invoices.
Estimate requests
Let customers request a quote through a form.
Contracts & e-signature
Create contracts and collect signatures online.
Customer portal
Customers view estimates, invoices, contracts and projects.
Lead assignment
Route leads to the right person or location automatically.
Goals
Set sales targets and track progress.
Social media leads
Leads from your social media ads land straight in the CRM.
Client intake forms
Collect project details and documents before the first visit.
Online appointment booking
Customers book visits and estimates online.
Communications inbox
Calls, SMS and email for every customer in one place.
Industry calculators
Quote calculators built for your trade.
Invoices nobody chases are money you've already earned and lost.
Day 45. The job is done, the customer is happy, and the invoice is still sitting unpaid because nobody followed up.
Paid, pending and overdue invoices across every location in one view, with overdue ones flagged automatically.
Billing & payments13 features
Invoices
Branded invoices with taxes, discounts and PDF downloads.
Recurring invoices & subscriptions
Bill customers automatically on a schedule.
Online payments
Customers pay invoices online by card or bank.
Saved cards & auto-charge
Charge saved cards automatically when invoices are due.
Payment records
Every payment matched to its invoice.
Credit notes
Issue credits and apply them to invoices.
Expenses
Track one-off and recurring expenses, and bill them to customers.
Taxes & multi-currency
Multiple tax rates and currencies.
Scheduled emails
Send invoices and estimates at the right time, automatically.
Refunds
Refund payments in full or in part, with a record kept.
Cash on delivery
Track cash collected on delivery and hand it in.
E-invoicing
Send invoices in electronic e-invoice formats.
Coupons & discounts
Discount codes and promotions customers can use.
Stock you can't see is stock you can't sell.
A customer asks for a product. The location says it's out. Another location has 40 units sitting in the back.
Live inventory across every location, so every location can sell what the business actually has.
POS & inventory7 features
POS integration
Works through integration with your own POS vendor.
Inventory
Stock levels across locations. Priced separately.
Purchasing
Purchase orders to your suppliers. Priced separately.
Warehouses
Track stock by warehouse and location. Priced separately.
Inventory alerts
Get told when stock runs low. Priced separately.
Card terminal
Take card payments in store with a connected terminal.
Product sync
Keep products in step with your online store.
Follow-ups depend on memory.
Day 1, quote sent. Day 9, nobody has called. Your competitor just did.
Every open quote and stalled deal gets flagged before it goes cold.
Projects & work8 features
Projects
Plan projects with members, files, discussions and milestones.
Tasks & follow-ups
Assign tasks with due dates, checklists and reminders.
Time tracking
Record hours on tasks and bill for the work.
To-do lists
Personal to-dos for every team member.
Calendar
Appointments, tasks and due dates in one calendar.
Announcements & newsfeed
Share updates with your whole team.
Whiteboard
Sketch plans and ideas together.
File manager
Company files and folders, shared with the right people.
Support5 features
Tickets
A help desk for customer requests, with priorities and statuses.
Ticket assignment
Route tickets to the right department or person.
Knowledge base
Answers customers can find themselves.
Surveys
Ask customers for feedback and see the results.
Spam filters
Keep junk out of your inbox and tickets.
When the answer lives in one person's head, it leaves with them.
A rep needs a price or a process. The one person who knows is off today. The customer waits, then walks.
Team chat and a shared help center in the same system, so answers are there for everyone.
People & HR10 features
Staff & roles
Unlimited users with access set by role.
Departments
Organise staff by team and location.
Attendance & time clock
Staff clock in and out; you see who is working.
Scheduling & shifts
Plan shifts across locations.
Timesheets
Hours worked, ready for payroll.
Leave
Requests, approvals and balances.
Learning & training (LMS)
Courses, lessons and quizzes for staff, with progress tracking.
Onboarding
Step-by-step onboarding for new staff and new customers.
Employee contracts
Contracts and documents for every employee.
Team chat
Built in, not bolted on.
You paid for that customer once. You never spoke to them again.
2,000 past customers in the system. Zero messages sent this quarter. Some of them are shopping right now.
Reach every past customer and lead by text or email straight from their record, by location, in minutes.
Marketing7 features
SMS campaigns
Text your customers and leads in bulk.
Email campaigns
Send newsletters and offers.
Automated follow-ups
Workflows that keep every lead moving.
Lead sources
See which ads and channels bring in business.
Customer SMS
Text customers about appointments, invoices and updates.
Event campaigns
Promote events and sales, and track who signs up.
Website promotions
Banners and offers on your website, managed from the CRM.
Locations run blind.
Monday, 9:00 am. Six phone calls and two spreadsheets later, you have last week's numbers. It's Wednesday.
One live view of every location: leads, quotes, jobs and reps, right now.
Accounting4 features
Accounting sync
Invoices, payments and customers synced with your accounting software, including multi-company.
Accounting connectors
Connect the accounting tool you already use.
Reports hub
Sales, leads, payments, expenses and staff reports in one hub.
Custom dashboards
Your whole business at a glance, with the numbers you choose.
AI & automation5 features
Spark AI receptionist and assistant
Answers calls, books appointments and follows up leads. Usage charged separately.
AI writing assistant
Draft replies, emails and descriptions faster.
AI ticket replies
Suggested answers for support tickets.
AI website chatbot
Answers website visitors and captures them as leads.
Workflows & reminders
Automatic reminders for tasks, invoices and renewals.
Platform & workspace15 features
Unlimited users
One licence for the whole business, no per-user fees.
Your own instance
Your own dedicated system and database.
Business email & calendar
Email, calendar and contacts on your own domain, with single sign-on (SSO). Priced separately.
Cloud storage & office apps
Shared company storage, documents and PDF viewing. Priced separately.
Mobile apps
Use the system on phones and tablets for staff and customers. Priced separately.
Custom fields
Add your own fields to records and PDF documents.
Roles & permissions
Decide exactly who sees what.
Integrations & API
Connect your calling, online store, advertising and analytics tools.
Privacy tools
Consent, data export and removal requests.
Backups
Your data is backed up as set out in your service plan.
Your branding
Your logo, colours and domain throughout.
Website builder
Build and edit your company website from the CRM.
Security center
Login protection, first-login password change and activity checks.
Field privacy
Hide sensitive fields from roles that should not see them.
Cloud backups
Extra off-site backups to cloud storage.
Not every feature is included in every package. Extras, usage-based services and third-party charges are priced separately and set out in your proposal.